We've launched a new tool to help you and our technicians quickly identify device issues: the Device Security Check. If you've been asked to "check your iPhone for issues" or run a quick security scan, this is the place—no app download required.
What Is the Device Security Check?
The Device Security Check is a free, browser-based tool that runs automated checks on your iPhone (or other device) and guides you through a few manual steps. It helps our on-call technicians diagnose problems remotely and gives you a clear way to share results with us.
Use it when:
- A Comm-Breakdown technician has asked you to run a device check
- You want to quickly check your iPhone for issues before a support call
- You need to send a security or configuration summary to our team
How It Works
Open the tool in your browser, follow the prompts, and the page will:
- Run checks that don't require any app installation
- Guide you through simple manual steps where needed
- Summarize the results and let you send them to your technician
All data is handled with the same privacy and encryption standards we use across our support systems.
Where to Find It
You can open the Device Security Check anytime at:
www.comm-breakdown.com/iphone-security-check/
It's also linked from our homepage under Client Tools and from our sitemap and footer. If you're a client and your technician has sent you here to check your iPhone for issues, you're in the right place.
New on the Website
This tool is part of our ongoing updates to make support and self-service easier. We'll keep adding resources and client tools so you can get the most out of your Comm-Breakdown services. For more technology tips and company updates, check out the rest of our blog.